Furnace Installation in West Linn, OR

In response to an issue that had cropped up following the recent installation of my new Trane gas furnace your scheduling team immediately sent out a technician to address my concerns. Please accept my highest praise for the tech that came today (10/14/2020). His name is Daniel Cano and he demonstrated the following traits:  
  • He donned appropriate PPE gear to work within my home
  • Daniel listened to my concerns and quickly affirmed that what I have noted indeed needed to be addressed
  • Together we went to the furnace room where the necessary furnace panels were efficiently removed
  • Daniel quickly determined where the problem area was and set about to repair it…and this should have been a happy ending right here, but…
  • After performing the repair and then testing his work he noted that the repair did not fix the issue completely
  • Without hesitation or frustration he dug deeper into this mystery (there was no hurry on his part even though this was at the end of the workday) and brought more diagnostic tools to bear
  • Further sleuthing revealed what had to be done and unhesitatingly he disassembled, cleaned, sealed, re-threaded and tightened the offending item and RETESTED once again
  • VOILA! Issue fully resolved… customer (ME) happy !
Daniel’s attitude was first-class, he was professional at all times, explaining what he was doing as I watched and, in the end, I have full confidence in the work performed and that I will not have a recurrence of this issue. Thank you for sending this fine technician to my home.

Excellent Service From Start to Finish

“Excellent service from start to finish. Each of the teams, insulation, HVAC, and electrical were stellar in executing their respective tasks. They installed insulation in the attic and crawlspace, and all new HVAC equipment. The comfort in the house is noticeable. Donn, the individual who did the initial estimate walked me through each step of the process, giving me detailed explanations both before and after. He went above and beyond to insure that I knew what to expect, and followed up by checking in during the installations. The service and professionalism were impeccable. Thank you, Donn and teams!!!”

Tami M.

The Value of the Work Was Excellent

“The entire team at HomeRx was pretty great. The first person who came to our home gave us great information, didn’t try and sell us anything we didn’t need, and got us a quote quickly. The value of the work was excellent – they beat several other companies on the overall price. The crew was awesome – very professional and friendly, and they completed everything in a day of work. Very happy with them – would work with them again.”

Dustin O.

I Highly Recommend This Company and Team!

“Peter and the crew were amazing! They were highly professional and managed some amazing acrobatics to get the job done in a very challenging and unique attic. The crew’s attitude was superb throughout and saw the job done to the smallest detail. They were flexible when delays came up and made the adjustments well to choreograph with other contracted crews. I highly recommend this company and team!”

– John A.

Peters Knowledge and Professionalism was Amazing

“Peters knowledge and professionalism was amazing. He helped me find the right solution for my needs.”

– Jared D.

This is What Working With a Contractor Should be Like

“We had our old farmhouse insulated by Peter of HomeRx and his team a couple months ago. There was constant communication, the work was begun promptly and completed in a professional and timely manner, and the financing was quite reasonable. This is what working with a contractor should be like. Have already referred someone to this company and would not hesitate to do so again.”

– Janay M.

House Warmer and Pipes Protected

“All of the above house warmer now and pipes protected.”

– Marlene P.

Water Heater Installed Successfully

“A HomeRx team replaced my water heater and did a good job. The swap out was a bit tricky due to limited clearance. They found the right unit and installed it successfully.”

– Larry K.

Provided Excellent Service

“Purchased a Mitsubishi Heating & AC Wall Unit for our bedroom addition (300+ sq. ft.) in March 2019 and now in November, a Mitsubishi Heating & AC Ceiling Unit for our living room & dining room area (600+ sq. ft.). Adrian installed both units and provided excellent service during the time he was in our home. Many thanks to Donn for his quality time in detailing heating & AC options available for our home. His coordination in having the install completed allowed our family to enjoy a warm and comfortable holiday!”

– Glenn H.

Highly recommend these folks.

“We bought an older home, did some major remodeling at purchase so had to prioritize the upgrades. Furnace and AC were on the list but down the line. It snowed and froze winter 2016 and our furnace took that cue to begin shutting itself off, freezing people and animals. We contacted HomeRx to see if the furnace could be repaired. They were very busy as it was freezing at that time but came out within 24 hours of our call. They were there at the time they promised, they used shoe protection, were very respectful of our home and animals. Unfortunately the furnace was not gonna work. They were reasonably priced and worked within our budget. It was bad timing but they ordered the parts needed, replaced our furnace, installed on time promised and taught us how to use the new thermostat. Even were available for a couple of follow up calls to help us with programming. They also made recommendations on how we could save some money on other appliances. We used them again to replace the AC that was old ailing and out of code. Highly recommend these folks.”

– Lisa J.

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